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Q1: Are you a factory or trading
company?
We have
our own factory. And Our factory is located in Fengyang County, Chuzhou City, Anhui
Province.
Q2:
Can I have my own design products?
Yes, we accept
OEM&ODM. If you have sample or design, we will give a quick response on molding time, mold
charge. If you don't have design, just tell us your idea and we will give our design according
to your request.
Q3: Can I get
samples?
Sure. We usually provide existing samples
for free. But a little sample charge for custom designs. The sample charge is refundable when
the order is up to a certain quantity. We usually send samples by FEDEX, UPS, TNT, or DHL. If
you have a carrier account, it will be fine to ship with your account, if not, you can pay the
freight charge to our Paypal, and we will ship with our account. It takes about 2-4 days to
reach.
Q4: Do you sell any additional products
not listed on your online catalog?
We will update the
new products once they are approved. But sometimes we may delay a little to display.If you
cannot find the exact packaging bottles that you are looking for, please e-mail your request and
we will be happy to verify whether or not this is an item that we
carry.
Q5: What is your
MOQ?
Usually, our MOQ is 1000 pcs. And we accept
small quantities for your trial order. Please feel free to tell us how many pieces you need, we
will calculate the cost correspondingly, hoping you can place large orders after checking the
quality of our products and knowing our
service.
Q6: How long is the sample lead
time?
For existing samples, it takes 2-3 days. They
are free. If you want your own designs, it takes 5-7 days, subject to your designs whether they
need new printing, etc. Anyway, we will respond fast to your
request.
Q7: How long is the production lead
time?
It takes 15-30 days for MOQ. We have a large
production capacity, which can ensure fast delivery time even for large
quantities.
Q8: How many colors are
available?
We match colors with Pantone Matching
System. So you can just tell us the Pantone color code you need. We will match the colors. Or we
will recommend some popular colors to you.
Q9:
What's the Payment method?
T/T, 30% deposit before
production, the balance before delivery. We suggest you transfer the full price at one time.
Cause there is bank process fee, it would be a lot of money if you make twice the
transfer.
Q10: How to Place an
order?
Please kindly send us your order by email or
Fax, and we will confirm the PI with you. we wish to know the below: the detailed address, phone
number, destination, transportation way, and product
information.
Q11: What is your selection of
shipping method?
1). For small trial order: UPS,
FedEx, TNT, EMS, and DHL is suitable.
2). For large
orders: we can arrange shipment by sea or air or according to your
requirement.
